Frequently Asked Question

2. What's the "Helpdesk" for?
Last Updated 5 years ago

  • Helpdesk is useful as a Tool between staff / employees / individuals / companies who need service assistance from the IT division, GA division & HR division.
  • Some examples of problems / needs are related to these three divisions :
    • IT Division :
      • Software Trouble
      • Hardware Trouble
      • Telephone & Internet Trouble
      • Procurement of Goods related to IT
    • GA Division (General Affair) :
      • Maintenance Building Related
      • Electricity Related
      • Carpentry Related
      • Legality of Company Related (Surat Domisili, NIB, SIUP, TDP, dkk)
    • HR Division (Human Resource) :
      • Recruitment Related
      • Contract Update Related
      • Warning Letter / Resign Letter / Layoff Letter Related
      • Employment Reference Letter Related
      • Salary Slip Related
      • Great Day System Related
      • BPJS Related
      • Insurance Related
      • ID Card Submission

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