Frequently Asked Question
4. How to create an account in "Helpdesk"?
Last Updated 5 years ago
- To Create an Account at the Helpdesk, on the homepage of the Anugerah Group's Helpdesk, please click "Sign in" in the upper right hand corner or you can also go through the "Open a New Ticket" panel or on the right.
- Then on the Sign In page, please click "Create an Account"
- Please fill in your "Personal Biodata", starting from the Email Address, Full Name, Cell / Whatsapp Number, Company / Branch, Office Phone Number + Extension Number, fill in the Password, then click "Register".
- After the Registration Process, the Helpdesk will send an "Activation Email" to the previously registered email address.
- Please open the email sent by the Anugerah Group's Helpdesk, then click on the "Activation Link" in the email.
- Then a statement will appear that the account "Successfully Activated".
- The Helpdesk account has been successfully created, please make a complaint ticket by clicking on "Open a New Ticket", for instructions on how to make a ticket please click on the following link: How to make a Complaints Ticket in the "Helpdesk"?